1. What is the Great Gift Wrap Up?
The Great Gift Wrap Up is a shopping extravaganza for loyal Total Rewards members who play at fifteen of our Total Rewards casinos: Planet Hollywood, Caesars Palace, Paris Las Vegas, Rio All Suite-Hotel & Casino, Bally's Las Vegas, Flamingo Las Vegas, Harrah's Rincon, Harrah's Las Vegas, Harrah's Lake Tahoe, Harveys Lake Tahoe, Harrah's Laughlin, Harrah's Ak Chin, Harrah's Reno, Bill's Gamblin' Hall & Saloon or Imperial Palace Las Vegas. Throughout the year, players will earn Gift Points in addition to their Reward Credits. These Gift Points can be redeemed for fabulous gifts during two week-long shopping events in November and December.

2. Who is eligible to participate?
This event is open to all Total Rewards members! Just use your card all year long, every time you play at any of our participating Total Rewards casinos, to earn Gift Points.

3. At which Caesars Operating Company, Inc. casinos can I earn Gift Points?
You can earn Gift Points at fifteen of our Total Rewards casinos: Planet Hollywood, Caesars Palace, Paris Las Vegas, Rio All Suite-Hotel & Casino, Bally's Las Vegas, Flamingo Las Vegas, Harrah's Rincon, Harrah's Las Vegas, Harrah's Lake Tahoe, Harveys Lake Tahoe, Harrah's Laughlin, Harrah's Ak Chin, Harrah's Reno, Bill's Gamblin' Hall & Saloon or Imperial Palace Las Vegas.

4. How do I earn Gift Points?
Use your Total Rewards card every time you play! For every 7 Rewards Credits you earn through casino play at the tables, slots or race & sports book, you'll also get approximately 10 Gift Points. In fact, there may be special promotional days where you receive double Gift Points! Remember, Gift Points are only earned based on play at participating casinos.

5. When am I eligible to receive Gift Points?
You will receive Gift Points for all of your qualified play (from table games, slot or race & sports book) beginning at 12:00 midnight on January 1, 2011 through 6:00 p.m. PST on December 5, 2011.

6. Does receiving Gift Points affect my Reward Credit balance?
No, you still earn Base and Bonus Reward Credits, same as always! You get Gift Points as an added bonus. The Great Gift Wrap Up is just another reason why Total Rewards is the best loyalty program in the business.

7. How many Gift Points do I earn on Reward Credit Multiplier days? What about for promotional Reward Credits? What about for Total Rewards Visa use? What about other entertainment spend beyond gaming?
Reward Credit Multipliers are not applied to Gift Points. On promotional days, Gift Points will be earned based on the actual Base and Bonus Reward Credits earned before the multiplier is applied. Gift Points are not earned for promotional Reward Credits, such as those won during tournaments and brand promotions or those redeemed via an offer. Credits earned via the Total Rewards Visa Program are ineligible for Gift Points. Reward Credits earned for other entertainment beyond gaming are ineligible Gift Points.

8. How do I know how many Gift Points I have received?
You may check your Gift Point balance online. You will be asked to enter your Total Rewards number. You may also call 1-866-WRAP-UP-1 for your balance. Also, we may periodically notify you of your Gift Point balance by postal or electronic mail.

9. What is the cash value of a Gift Point
Gift Points have no cash value.

10. When may I redeem my Gift Points?
Gift Points can only be redeemed during the Great Gift Wrap Up shopping events. Dates for 2011 are:
November 10 - 14, 2011
Flamingo Las Vegas
10:00 a.m. to 6:00 p.m. PST
December 1 - 5, 2011
Caesars Palace
10:00 a.m. to 6:00 p.m. PST
11. For what types of merchandise may I redeem my Gift Points for during the Great Gift Wrap Up?
You can choose from a broad selection of exotic vacations and premium merchandise like electronics, jewelry, apparel, housewares, appliances and much more. Choose from high-end luxury brands like: Sony, Bose, Apple, Cuisinart, Panasonic, Kate Spade, Dooney & Bourke, Callaway, Nike Golf, Sharp and Philips.
Products are not intended for resale and are only intended as awards, rewards, and prizes in an incentive or promotional program.

12. How can I get more information on specific products that will be available at the Great Gift Wrap Up?
We are in the process of selecting all the gifts for this year's event. The site will be updated frequently with more gift selections, so be sure to check back often to find your perfect gift.

13. Do I have to attend the Great Gift Wrap Up event in person to redeem my Gift Points?
Yes. You can only redeem your Gift Points in person during the shopping events. To redeem your Gift Points, you must bring your Total Rewards card and valid photo ID.

14. How do I reserve a room for this event?
Please call 1-866-WRAP-UP-1 to reserve your hotel room.

15. Can I combine my Gift Points with other Total Rewards members?
Husbands and wives or domestic partners with Associated Accounts may combine their Gift Points. Only Associated Account holders may share Gift Points. Both account holders must be present at the event to combine points.

16. When I redeem my Gift Points at the Great Gift Wrap Up shopping event, how do I receive my gift?
All products are shipped directly to the mailing address or addresses you provide when you redeem your Gift Points at the event.

17. Can I send my gifts to an alternate address or multiple addresses?
Yes. We can send any or all of your gifts anywhere in the United States and certain gifts can be sent to Canada. You can specify the delivery address for each item during check-out.

18. When will I receive my gifts?
We anticipate shipping most gifts in time to arrive by December 25, 2011. Gifts shipped directly from the manufacturer or those with extensive lead times may take longer. You will be notified via e-mail if your shipment will be delayed past December 24th, provided an e-mail address is provided at time of order.

19. Is international shipping available?
International shipping is available to Canada only for some gifts. Shipments to Canada will require additional Gift Points. For 2011, we are working on adding additional international delivery locations. Please check back for more details.

20. What if I have questions about my gift after the event?
We will have a dedicated phone number and customer service representatives who can answer all of your questions, just call 1-800-901-2316. Customer Service will be open 5:00 a.m. - 8:00 p.m. Monday - Friday and Saturday - Sunday from 7:00 a.m. - 4:00 p.m. PST. Closed November 24th, December 25th, & January 1st.
The standard Gift Point ratio is not applicable during Reward Credit Multiplier days. Guests will earn Gift Points based on Reward Credits earned before multiplier is applied. Gift Points will not be awarded for promotional Reward Credits. Please contact the Total Rewards Center for more information.
Gift Point balances are provided as a courtesy estimate prior to the event period. Adjustments can occur due to adjusted ratings, misprints, misidentifications, etc. Actual Gift Point balances will be determined and provided during the event period. Balances will be adjusted to the nearest prior notice.
Gift Points can only be redeemed in person during the Great Gift Wrap Up shopping events in Las Vegas, Nevada. You cannot call in nor have a host redeem for you. Participating casinos reserve the right to cancel, modify, or limit participation in this promotion at its discretion and without prior notice.
Management reserves the right to replace, withdraw or limit items in this promotion at its discretion and without prior notice. Gift Point prices for product are subject to change without notice.
All gift shipments are subject to weather-related delays, holiday mail volume, and events beyond our control and therefore cannot be guaranteed to deliver before December 25, 2011. Shipments to Canada, Gifts shipped directly from our manufacturing partners, and Gifts marked with extensive lead times may not arrive before December 25, 2011.
This promotion is available at Planet Hollywood, Caesars Palace, Paris Las Vegas, Rio All Suite-Hotel & Casino, Bally's Las Vegas, Flamingo Las Vegas, Harrah's Rincon, Harrah's Las Vegas, Harrah's Lake Tahoe, Harveys Lake Tahoe, Harrah's Laughlin, Harrah's Ak Chin, Harrah's Reno, Bill's Gamblin' Hall & Saloon or Imperial Palace Las Vegas.
Customers DO NOT earn Gift Points for their rated play at any location other than Planet Hollywood, Caesars Palace, Paris Las Vegas, Rio All Suite-Hotel & Casino, Bally's Las Vegas, Flamingo Las Vegas, Harrah's Rincon, Harrah's Las Vegas, Harrah's Lake Tahoe, Harveys Lake Tahoe, Harrah's Laughlin, Harrah's Ak Chin, Harrah's Reno, Bill's Gamblin' Hall & Saloon or Imperial Palace Las Vegas.
Customers must attend one of the Las Vegas Great Gift Wrap Up shopping events to redeem Gift Points.
Gift Points are not awarded for Promotional Reward Credits earned at Planet Hollywood, Caesars Palace, Paris Las Vegas, Rio All Suite-Hotel & Casino, Bally's Las Vegas, Flamingo Las Vegas, Harrah's Rincon, Harrah's Las Vegas, Harrah's Lake Tahoe, Harveys Lake Tahoe, Harrah's Laughlin, Harrah's Ak Chin, Harrah's Reno, Bill's Gamblin' Hall & Saloon or Imperial Palace Las Vegas.
See promotion rules for further details. Click here for Promotion Rules.
Know When to Stop Before You Start Gambling Problem? Call 1-800-522-4700.
Products are not intended for resale and are only intended as awards, rewards, and prizes in an incentive or promotional program.
Shipments are only available to the 50 US states, Puerto Rico, Alaska, and Canada. Products are subject to availability.
21. Can I earn points while redeeming my Gift Cards?
The following gift cards ordered at the Great Gift Wrap Up are part of the Total Rewards Marketplace. Order your gift cards at Great Gift Wrap Up and redeem them at www.TRMarketplace.com to EARN reward credits when you redeem.

Gift Cards available at Great Gift Wrap Up and redeemable at Total Rewards Marketplace are:

The Home Depot Barnes & Noble
Bass Pro Shops PetSmart
Sears Sports Authority